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Privacy Policy and Terms & Conditions

Last Updated: 16 March 2025

Welcome to Elishee, operated by Rebecca Hunt. By using our website and services, you agree to comply with and be bound by the following Terms and Conditions and Privacy Policy. If you do not agree with any part of these terms, please do not use our services.

Privacy Policy

At Elishee, operated by Rebecca Hunt, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data.

  1. Information We Collect:

When you engage with our website or request our services, we collect the following types of information:

  • Personal Information: Your name, email address, phone number, and any details shared during the design process.
  • Creative Briefs: Text, images, and descriptions provided by you to facilitate the design process.
  • Technical Data: Information such as your IP address, browser type, and usage patterns through cookies to enhance your experience on our website.
  1. How We Use Your Information:

We use the collected information to:

  • Communicate with you regarding the progress of your design project.
  • Provide the requested design services (including sending concepts, revisions, and final designs).
  • Improve our services and customize your user experience.
  • Send you updates, promotional material, and content related to our services (if you opt in).
  1. Data Security:

Elishee takes reasonable precautions to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We utilize physical, administrative, and technical safeguards, such as encryption and secure storage methods, to protect the confidentiality of your data.

However, please be aware that no method of transmission over the internet is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

  1. Data Retention:

Elishee retains personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After the purpose for which the data was collected has been fulfilled, or at the end of the project, personal data will be securely deleted, unless otherwise required for legal purposes.

  1. Sharing of Information with Third Parties:

Elishee may share personal information with trusted third-party service providers who assist us in operating our business and providing services to you, such as payment processors, hosting services, and communication platforms. These third parties are obligated to protect your data and are not allowed to use it for their own purposes.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

  1. International Data Transfers:

By using our services, you consent to the transfer of your data to countries outside of your home jurisdiction, which may not offer the same level of protection for your personal data as your country of residence. We will take reasonable steps to ensure that your data is handled securely and in accordance with applicable privacy laws.

  1. Children’s Privacy:

Elishee does not knowingly collect or solicit personal information from anyone under the age of 18. If we discover that we have collected personal information from a child under the age of 18, we will promptly delete that information. If you are a parent or guardian and believe that we have collected personal information from a child, please contact us immediately.

  1. Your Data Rights:

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including:

  • The right to access the personal data we hold about you.
  • The right to request the correction or update of inaccurate or incomplete data.
  • The right to request the deletion of your personal data, subject to certain legal exceptions.
  • The right to object to or restrict the processing of your data in certain circumstances.

To exercise these rights, please contact us at [Insert Contact Info].

  1. Portfolio and Client Work:

Elishee (Rebecca Hunt) reserves the right to display completed design work as part of our portfolio on our website, social media, or in other promotional materials (including advertisements, print, and digital marketing) without prior permission from the client. By agreeing to these terms, you acknowledge and consent to this use of your completed design work.

However, if you do not wish for your project to be featured in any of Elishee’s promotional materials, you must inform us in writing prior to or immediately following project completion. Upon receiving such a request, we will make reasonable efforts to respect your wishes and remove the project from our portfolio and promotional materials.

  1. Limitation of Liability:

While Elishee takes all reasonable measures to protect your personal data, we cannot be held responsible for any unauthorized access, loss, or corruption of your personal information that occurs as a result of third-party actions, data breaches, or other security failures outside our control.

  1. Changes to This Privacy Policy:

Elishee reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

Terms and Conditions

These Terms and Conditions govern the use of services provided by Elishee, operated by Rebecca Hunt. By placing an order or using our services, you agree to comply with these terms.

1. Design Orders and Cancellations:

  • Acceptance of Terms: Upon ordering services from Elishee (Rebecca Hunt), you agree to these Terms and Conditions. If you do not accept these terms, you may not use our services.
  • Refunds: Once a design project is finalized and released, refunds will not be offered. If a project is in progress and the client is not satisfied, we may offer additional revisions or concepts, but such services may incur additional charges.
  • Termination: If the client contravenes these Terms and Conditions, the service will be terminated immediately without refund.

2. Creative Briefs and Responsibilities:

  • Client’s Responsibility: You are responsible for providing all necessary details for the design project, including text, images, and creative briefs. Failure to do so may delay the design process.
  • Elishee’s Discretion: Elishee reserves the right to reject a creative brief if payment has not been made or if the brief is incomplete.

3. Ordering and Payments:

  • Payment Deadline: The client agrees to pay 100% of the agreed-upon design fees before the start of any design work. Payments must be made within 7 days from the date of the invoice unless otherwise agreed in writing. If payment is not received within this period, Elishee reserves the right to suspend or terminate the services.
  • Late Payments: If the client fails to make payment within the specified timeframe, Elishee reserves the right to charge a late fee of 10% per day or suspend the project until the full payment is received.
  • Non-payment: If full payment is not received within 14 days from the date of the invoice, Elishee reserves the right to terminate the agreement and cease all work on the project. No completed work will be delivered to the client until payment has been received in full.

4. Design Process and Revisions:

  • Initial Concepts: Elishee will send the first set of design concepts for your review. You are entitled to a set number of revisions as outlined in the project agreement. Additional revisions may incur extra charges.
  • Timely Responses: You must respond to design samples within 14 days. If no response is received after 30 days, the project will be considered complete, and no further work will be undertaken.

5. Copyright and Ownership:

  • Ownership of Final Design: Upon full payment, you will receive the final high-resolution design files. However, Elishee is not liable for any legal issues regarding the business name, trademarks, or other intellectual property rights associated with the final design.
  • Design Uniqueness: While Elishee strives to provide original designs, we cannot guarantee absolute uniqueness. Designs will be created based on industry standards, but similar designs may exist within the same industry.

6. Production and Turnaround Time:

  • Turnaround Times: The turnaround time for each project is specified in the design package. Delays may occur, and you will be notified accordingly. The turnaround time starts once full payment and all necessary information (creative brief, images, etc.) have been received.

7. Limitation of Liability:

  • Elishee (Rebecca Hunt) shall not be held liable for any indirect, incidental, special, or consequential damages, or any loss of profit, revenue, or business opportunities arising from the use or inability to use the design services provided. This includes but is not limited to errors or omissions in the design process, delays, or failure to meet client expectations.

8. Indemnification:

  • By using our services, you agree to indemnify and hold Elishee (Rebecca Hunt) harmless from any claims, damages, liabilities, or expenses arising out of your use of the designs provided, including but not limited to copyright violations, trademark infringements, or other intellectual property disputes.

9. No Warranty:

  • Elishee makes no representations or warranties regarding the effectiveness, performance, or suitability of the designs created for any specific business purpose or outcome. The client assumes all risks related to the final design and its use.

10. Force Majeure:

  • Elishee shall not be liable for any delays or failure to perform its obligations if the delay is due to events beyond our reasonable control, such as natural disasters, technical failures, or other unforeseen events.

11. Changes to Terms and Conditions:

  • Elishee reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Last Updated” date.

By using the Elishee services, you acknowledge and agree to these Terms and Conditions and Privacy Policy.

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